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AUSTIN D MOUNT

SUMMARY

Well rounded Information Technology professional with over 19 years of experience in various roles and facets of the industry. Proficient with diverse operating systems, networking, and cloud environments. Experience programming full stack applications and automating of complex processes. Able to analyze complex scenarios and develop out of the box solutions for difficult problems. Vast experience collaborating with cross-functional teams with a proven track record of producing secure and resilient products.

SKILLS

  • Programming – C++, Python, Perl, Ruby, PHP, JavaScript, Java, VB, C#, Kotlin
  • Configuration Management\ Infrastructure as code – Ansible, Puppet, Terraform, Cloud formation, ARM Templates
  • CI\CD – Jenkins, Drone, GitHub Actions
  • Observability and Telemetry – New Relic, Data Dog, App Dynamics, Cloudwatch, Opensearch, Elasticsearch, Splunk, Azure Application Insights, AWS Synthetic Monitoring, Nagios\Icinga
  • Linux – package creation, managing large scale deployments, custom kernels

EXPERIENCE

John Deere – July 2016 - Present

Senior Site Reliability Engineer(Remote)
April 2021 - Present

  • Engage\Pair with teams across the Enterprise to coach on DevOps and SRE Practices, Improve telemetry and observability and Reduce MTTR .
  • Implemented telemetry for primary application that drives factories and trained support team how to utilize.  Discovered and resolved many issues in the process and increase up time resulting in significantly reduced factory down incidents.
  • Created Product Health dashboard to allow single pane of glass up down for all products and services across enterprise, integration with many different services for example Data Dog, App Dynamics, Cloudwatch, New Relic Etc.
  • Held game days for teams, engineering failure(chaos engineering) and educating to accelerate identification and resolution time of issues.
  • Create utilities, reusable templates and libraries for common enterprise practices.

Cloud Foundational Software Engineer
June 2018 – April 2021

  • Maintain code that creates AWS accounts, Azure subscriptions, cloud base infrastructure and EC2 images
  • Enabled development teams quick access to AWS and Azure, self service access to secure EC2 images, enable secure data flow between AWS and On Site infrastructure

GS3 Storage IT Analyst
July 2016 – June 2018

  • Managed Net App NAS, Isilon NAS, and Atmos/ECS Object Storage appliances
  • Implemented centralized logging of all storage devices, created self service automation for CIFS, NFS and object storage resulting in improved experience of customers

CTG/IBM/John Deere – GS3 Unix/Linux Team

Linux Administrator
August 2013 – July 2016

  • Maintained several thousand virtual and physical Red Had Linux nodes
  • Implemented self service portal for virtual instances greatly improving turnaround time
  • Implemented puppet configuration management reducing configuration skew and improved maintenance 

Orion Community School District

Directory of Information Technology
January 2010 – August 2013

  • Built and Managed district wide WAN
  • Managed 1500 users and 700 devices with custom automation
  • Managed Windows Servers, Linux Servers, AD, Email Servers, Web Servers, ETC
  • Taught students in after school computer club

Country Stone Holding

System/Network Administrator and Software Developer
August 2007 - January 2010

  • Designed, Build, Maintained 20 site WAN
  • Managed Linux Servers, Windows Servers, and iSCSI SANs
  • Maintained Email, Directory Services, SCM, Webservers, BI servers
  • Developed custom accounting software

United State Army\Iowa Army National Guard

Sergeant
November 2002 - March 2009

  • CH-47 Chinook Mechanic
  • Afghanistan January 2008 – March 2009

EBE Technologies

Software Developer
June 2006 – August 2007

  • Developed Imaging, Recruiting and Workflow Software

CES Computers/John Deere

Support Technician
June 2005 – June 2006

  • Contracted to John Deere for Tier II desktop support

EDUCATION

  • Scott Community College (2003 – 2005) – A.A.S. Microcomputer Information Technology
  • St. Ambrose University (2004) – 29 Credits | 3.6 GPA
  • University of Maryland University College (2008)  – 6 Credits During Afghanistan Deployment | 4.0 GPA

CERTIFICATIONS

  • AWS Certified Solutions Architect – Associate | August 2020
  • Compaq HP Accredited Platform Specialist | October 2005
  • CompTIA A+ | November 2003
about/resume.1719421847.txt.gz · Last modified: 2024/09/22 22:08 (external edit)