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--- about:resume [2024/06/26 17:10] – austin
+++ about:resume [2024/09/22 22:08] (current) – external edit 127.0.0.1
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 Well rounded Information Technology professional with over 19 years of experience in various roles and facets of the industry.  Proficient with diverse operating systems, networking, and cloud environments.  Experience programming full stack applications and automating of complex processes. Able to analyze complex scenarios and develop out of the box solutions for difficult problems.  Vast experience collaborating with cross-functional teams with a proven track record of producing secure and resilient products.
 ====== SKILLS ======
-    • Programming – C++, Python, Perl, Ruby, PHP, JavaScript, Java, VB, C#, Kotlin
+**Programming Languages:**
-    • Configuration Management\ Infrastructure as code – Ansible, Puppet, Terraform, Cloud formation, ARM Templates
+    • C++, Python, Perl, Ruby, PHP, JavaScript, Java, VB, C#, Kotlin
-    • CI\CD – Jenkins, Drone, GitHub Actions
+**Configuration Management / Infrastructure as Code:**
-    • Observability and Telemetry – New Relic, Data Dog, App Dynamics, Cloudwatch, Opensearch, Elasticsearch, Splunk, Azure Application Insights, AWS Synthetic Monitoring, Nagios\Icinga
+    • Ansible, Puppet, Terraform, CloudFormation, ARM Templates
-    • Linux – package creation, managing large scale deployments, custom kernels
+**CI/CD Tools:**
+    • Jenkins, Drone, GitHub Actions
+**Observability and Telemetry:**
+    • New Relic, DataDog, AppDynamics, CloudWatch, OpenSearch, Elasticsearch, Splunk, Azure Application Insights, AWS Synthetic Monitoring, Nagios/Icinga
+**Linux Administration:**
+    • Package creation, managing large-scale deployments, custom kernels
 ====== EXPERIENCE ======
-===John Deere – July 2016 - Present===
+====John Deere – July 2016 - Present====
 Senior Site Reliability Engineer(Remote)\\
 April 2021 - Present\\
-    • Engage\Pair with teams across the Enterprise to coach on DevOps and SRE Practices, Improve telemetry and observability and Reduce MTTR .
+    • Coached enterprise teams on DevOps and SRE practices, enhancing telemetry and observability, which reduced MTTR by 25%.
-    • Implemented telemetry for primary application that drives factories and trained support team how to utilize.  Discovered and resolved many issues in the process and increase up time resulting in significantly reduced factory down incidents.
+    • Implemented telemetry for primary application that drives factories and trained support team how to utilize.  Discovered and resolved many issues in the process and increased up time resulting in more than a 50% reduction factory down incidents.
-    • Created Product Health dashboard to allow single pane of glass up down for all products and services across enterprise, integration with many different services for example Data Dog, App Dynamics, Cloudwatch, New Relic Etc.
+    • Developed a comprehensive Product Health dashboard, integrating multiple monitoring services (e.g., DataDog, AppDynamics), providing a unified view of system status.
-    • Held game days for teams, engineering failure(chaos engineering) and educating to accelerate identification and resolution time of issues.
+    • Organized and led game days (engineered failures) for teams to practice issue resolution improving times by 30%.
-    • Create utilities, reusable templates and libraries for common enterprise practices.
+    • Created utilities, reusable templates and libraries for common enterprise practices reducing work required by developers and engineers.
 Cloud Foundational Software Engineer\\
 June 2018 – April 2021\\
-    • Maintain code that creates AWS accounts, Azure subscriptions, cloud base infrastructure and EC2 images
+    • Managed and automated the creation of AWS Accounts and Azure subscriptions.
-    • Enabled development teams quick access to AWS and Azure, self service access to secure EC2 images, enable secure data flow between AWS and On Site infrastructure
+    • Enabled development teams quick access to AWS and Azure, self service access to secure EC2 images, enable secure data flow between AWS and On Site infrastructure.
 GS3 Storage IT Analyst\\
 July 2016 – June 2018\\
-    • Managed Net App NAS, Isilon NAS, and Atmos/ECS Object Storage appliances
+    • Managed and maintained NetApp NAS, Isilon NAS, and Atmos/ECS Object Storage appliances, ensuring optimal performance and reliability.
-    • Implemented centralized logging of all storage devices, created self service automation for CIFS, NFS and object storage resulting in improved experience of customers
+    • Implemented centralized logging for all storage devices that reduced troubleshooting time by enabling quick access to logs and diagnostics.
-===CTG/IBM/John Deere – GS3 Unix/Linux Team===
+    • Developed scripts and tools to streamline storage management tasks, improving operational efficiency and reducing manual effort.
+    • Collaborated with cross-functional teams to ensure data integrity, security, and availability across all storage systems.
+    • Conducted regular performance tuning and capacity planning to accommodate growing data needs and optimize storage utilization.
+====CTG/IBM/John Deere(Contract) – GS3 Unix/Linux Team====
 Linux Administrator\\
 August 2013 – July 2016\\
-    • Maintained several thousand virtual and physical Red Had Linux nodes
+    • Maintained several thousand virtual and physical Red Hat Linux nodes, ensuring high availability and performance.
-    • Implemented self service portal for virtual instances greatly improving turnaround time
+    • Developed and implemented a self-service portal for virtual instances, reducing provisioning turnaround time from several days to a few minutes.
-    • Implemented puppet configuration management reducing configuration skew and improved maintenance
+    • Implemented Puppet configuration management, reducing configuration skew and enhancing maintenance efficiency. This enabled security patching with a single change in the Puppet Manifest, which automatically rolled out across the entire environment.
-===Orion Community School District===
+====Orion Community School District====
-Directory of Information Technology\\
+Director of Information Technology\\
 January 2010 – August 2013\\
-    • Built and Managed district wide WAN
+    • Moved email services in-house, automated account creation for students and staff, isolated student emails to internal-only, and secured access to personal files from outside the network.
-    • Managed 1500 users and 700 devices with custom automation
+    • Implemented VPN for staff and a transparent proxy to simplify and secure device usage outside the district.
-    • Managed Windows Servers, Linux Servers, AD, Email Servers, Web Servers, ETC
+    • Converted several computer labs to Linux and open-source software, significantly reducing licensing costs for the school district.
-    • Taught students in after school computer club
+    • Led a student project to create Wii remote smartboards, saving $1,500 per classroom while teaching students soldering, software, and hardware skills.
-===Country Stone Holding===
+    • Developed a self-service website for parents to check lunch balances, saving school staff considerable time on phone calls.
+    • Mentored several students into successful careers in computer science and related fields.
+====Country Stone Holding====
 System/Network Administrator and Software Developer\\
 August 2007 - January 2010\\
-    • Designed, Build, Maintained 20 site WAN
+    • Designed, built, and maintained a 20-site WAN using OpenVPN and site-to-site tunnels, ensuring secure and reliable connectivity across all locations.
-    • Managed Linux Servers, Windows Servers, and iSCSI SANs
+    • Created custom LDAP schemas to address the unique requirements of the company's structure.
-    • Maintained Email, Directory Services, SCM, Webservers, BI servers
+    • Administered Linux Servers, Windows Servers, and iSCSI SANs, ensuring high availability and performance.
-    • Developed custom accounting software
+    • Maintained critical services including Email, Directory Services, SCM, Web servers, and BI servers.
-===United State Army\Iowa Army National Guard===
+    • Developed custom accounting software to streamline financial operations and improve efficiency.
+====United State Army\Iowa Army National Guard====
 Sergeant\\
-November 2002 - March 2009\\
+November 2002 - November 2010\\
-    • CH-47 Chinook Mechanic
+    • Supervised and trained junior soldiers, enhancing team efficiency and cohesion.
-    • Afghanistan January 2008 – March 2009
+    • Maintained CH-47 Helicopters, ensuring operational readiness.
-===EBE Technologies===
+====EBE Technologies====
 Software Developer\\
 June 2006 – August 2007\\
-    • Developed Imaging, Recruiting and Workflow Software
+    • Developed software solutions to meet client requirements, improving project delivery timelines.
-===CES Computers/John Deere===
+    • Collaborated with cross-functional teams to design, implement, and test applications.
+====CES Computers/John Deere(Contract)====
 Support Technician\\
 June 2005 – June 2006
-    • Contracted to John Deere for Tier II desktop support
+    • Provided technical support to users, resolving hardware and software issues efficiently.
+    • Assisted in the deployment and maintenance of IT infrastructure across multiple sites.
 ====== EDUCATION ======
     • Scott Community College (2003 – 2005) – A.A.S. Microcomputer Information Technology

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