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 ====== SUMMARY ======
-Well rounded Information Technology professional with over 18 years of experience in various roles and facets of the industry.  Proficient with diverse operating systems, networking, and cloud environments.  Experience programming full stack applications and automating of complex processes. Able to analyze complex scenarios and develop out of the box solutions for difficult problems.  Vast experience collaborating with cross-functional teams with a proven track record of producing secure and resilient products.
+Well rounded Information Technology professional with over 19 years of experience in various roles and facets of the industry.  Proficient with diverse operating systems, networking, and cloud environments.  Experience programming full stack applications and automating of complex processes. Able to analyze complex scenarios and develop out of the box solutions for difficult problems.  Vast experience collaborating with cross-functional teams with a proven track record of producing secure and resilient products.
+====== SKILLS ======
+**Programming Languages:**
+    • C++, Python, Perl, Ruby, PHP, JavaScript, Java, VB, C#, Kotlin
+**Configuration Management / Infrastructure as Code:**
+    • Ansible, Puppet, Terraform, CloudFormation, ARM Templates
+**CI/CD Tools:**
+    • Jenkins, Drone, GitHub Actions
+**Observability and Telemetry:**
+    • New Relic, DataDog, AppDynamics, CloudWatch, OpenSearch, Elasticsearch, Splunk, Azure Application Insights, AWS Synthetic Monitoring, Nagios/Icinga
+**Linux Administration:**
+    • Package creation, managing large-scale deployments, custom kernels
 ====== EXPERIENCE ======
-John Deere – Site Reliability Engineering\\
+====John Deere – July 2016 - Present====
-Senior Site Reliability Engineer | April 2021 - Present\\
+Senior Site Reliability Engineer(Remote)\\
-  * Engage\Pair with teams across the Enterprise
+April 2021 - Present\\
-  * Coach on DevOps and SRE practices
+    • Coached enterprise teams on DevOps and SRE practices, enhancing telemetry and observability, which reduced MTTR by 25%.
-  * Improve telemetry/observability
+    • Implemented telemetry for primary application that drives factories and trained support team how to utilize.  Discovered and resolved many issues in the process and increased up time resulting in more than a 50% reduction factory down incidents.
-  * Reduce MTR and time between incidents
+    • Developed a comprehensive Product Health dashboard, integrating multiple monitoring services (e.g., DataDog, AppDynamics), providing a unified view of system status.
-Joh Deere – Cloud Foundational\\
+    • Organized and led game days (engineered failures) for teams to practice issue resolution improving times by 30%.
-Software Engineer | June 2018 – April 2021\\
+    • Created utilities, reusable templates and libraries for common enterprise practices reducing work required by developers and engineers.
-  * Maintain code that creates AWS accounts, Azure subscriptions, and base infrastructure
+Cloud Foundational Software Engineer\\
-  * EC2 image creation process and framework
+June 2018 – April 2021\\
-John Deere – GS3 Storage\\
+    • Managed and automated the creation of AWS Accounts and Azure subscriptions.
-IT Analyst | July 2016 – June 2018\\
+    • Enabled development teams quick access to AWS and Azure, self service access to secure EC2 images, enable secure data flow between AWS and On Site infrastructure.
-  * Managed NetAPP and Isilon NAS appliances
+GS3 Storage IT Analyst\\
-  * Managed Atmos/ECS Object Storage appliances
+July 2016 – June 2018\\
-  * Implemented DevOps, Infrastructure as Code and Self Service
+    • Managed and maintained NetApp NAS, Isilon NAS, and Atmos/ECS Object Storage appliances, ensuring optimal performance and reliability.
-CTG/IBM/John Deere – GS3 Unix/Linux Team\\
+    • Implemented centralized logging for all storage devices that reduced troubleshooting time by enabling quick access to logs and diagnostics.
-Linux Administrator | August 2013 – July 2016\\
+    • Developed scripts and tools to streamline storage management tasks, improving operational efficiency and reducing manual effort.
-  * Implemented Configuration Management (Puppet)
+    • Collaborated with cross-functional teams to ensure data integrity, security, and availability across all storage systems.
-  * Implemented Infrastructure as Code and Self Service
+    • Conducted regular performance tuning and capacity planning to accommodate growing data needs and optimize storage utilization.
-  * Wrote and maintained scripts and automation
+====CTG/IBM/John Deere(Contract) – GS3 Unix/Linux Team====
-Orion Community School District\\
+Linux Administrator\\
-Directory of Information Technology | (January 2010 – September 2013)\\
+August 2013 – July 2016\\
-  * Built and Managed district wide WAN
+    • Maintained several thousand virtual and physical Red Hat Linux nodes, ensuring high availability and performance.
-  * Managed 1500 and 700 devices with custom automation
+    • Developed and implemented a self-service portal for virtual instances, reducing provisioning turnaround time from several days to a few minutes.
-  * Managed Windows and Linux Servers
+    • Implemented Puppet configuration management, reducing configuration skew and enhancing maintenance efficiency. This enabled security patching with a single change in the Puppet Manifest, which automatically rolled out across the entire environment.
-  * Managed AD, Email Servers, Web Servers, ETC
+====Orion Community School District====
-  * Taught students in after school computer club
+Director of Information Technology\\
-Country Stone Holding\\
+January 2010 – August 2013\\
-System/Network Administrator and Software Developer | August 2007 - January 2010\\
+    • Moved email services in-house, automated account creation for students and staff, isolated student emails to internal-only, and secured access to personal files from outside the network.
-  * Designed, Build, Maintained 20 site WAN
+    • Implemented VPN for staff and a transparent proxy to simplify and secure device usage outside the district.
-  * Manage Linux and Windows Servers
+    • Converted several computer labs to Linux and open-source software, significantly reducing licensing costs for the school district.
-  * Managed iSCSI SANs
+    • Led a student project to create Wii remote smartboards, saving $1,500 per classroom while teaching students soldering, software, and hardware skills.
-  * Managed Email, Directory Services, SCM, Webservers, BI servers
+    • Developed a self-service website for parents to check lunch balances, saving school staff considerable time on phone calls.
-  * Developed custom accounting software
+    • Mentored several students into successful careers in computer science and related fields.
-United State Army\Iowa Army National Guard\\
+====Country Stone Holding====
-Sergeant | November 2002 – March 2009\\
+System/Network Administrator and Software Developer\\
-  * CH-47 Chinook Mechanic
+August 2007 - January 2010\\
-  * Afghanistan January 2008 – March 2009
+    • Designed, built, and maintained a 20-site WAN using OpenVPN and site-to-site tunnels, ensuring secure and reliable connectivity across all locations.
-EBE Technologies\\
+    • Created custom LDAP schemas to address the unique requirements of the company's structure.
-Software Developer | June 2006 – August 2007\\
+    • Administered Linux Servers, Windows Servers, and iSCSI SANs, ensuring high availability and performance.
-  * Coded on Imaging and Workflow software targeting the trucking industry
+    • Maintained critical services including Email, Directory Services, SCM, Web servers, and BI servers.
-  * Developed first release of TEAMS staffing/recruiting software
+    • Developed custom accounting software to streamline financial operations and improve efficiency.
-CES Computers/John Deere\\
+====United State Army\Iowa Army National Guard====
-Support Technician | June 2005 – June 2006\\
+Sergeant\\
-  * Contracted to John Deere for Tier II desktop support
+November 2002 - November 2010\\
+    • Supervised and trained junior soldiers, enhancing team efficiency and cohesion.
+    • Maintained CH-47 Helicopters, ensuring operational readiness.
+====EBE Technologies====
+Software Developer\\
+June 2006 – August 2007\\
+    • Developed software solutions to meet client requirements, improving project delivery timelines.
+    • Collaborated with cross-functional teams to design, implement, and test applications.
+====CES Computers/John Deere(Contract)====
+Support Technician\\
+June 2005 – June 2006
+    • Provided technical support to users, resolving hardware and software issues efficiently.
+    • Assisted in the deployment and maintenance of IT infrastructure across multiple sites.
 ====== EDUCATION ======
-Scott Community College (2003 – 2005) – A.A.S. Microcomputer Information Technology\\
+    • Scott Community College (2003 – 2005) – A.A.S. Microcomputer Information Technology
-St. Ambrose University (2004) – 29 Credits | 3.6 GPA\\
+    • St. Ambrose University (2004) – 29 Credits | 3.6 GPA
-University of Maryland University College (2008)  – 6 Credits During Afghanistan Deployment | 4.0 GPA\\
+    • University of Maryland University College (2008)  – 6 Credits During Afghanistan Deployment | 4.0 GPA
 ====== CERTIFICATIONS ======
-  * AWS Certified Solutions Architect – Associate | August 2020
+    • AWS Certified Solutions Architect – Associate | August 2020
-  * Compaq HP Accredited Platform Specialist | October 2005
+    • Compaq HP Accredited Platform Specialist | October 2005
-  * CompTIA A+ | November 2003
+    • CompTIA A+ | November 2003

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